AgentPro ("the Company", "we") takes your data privacy seriously. This privacy policy applies only to this website (agentpro.hk) and explains how we collect, use, store, disclose and protect your personal data when you browse this site or contact us through it. We handle personal data in accordance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486) (the "Ordinance").
Contents
01Data we collect
When you browse this website or contact us through it, we may collect the following categories of personal data:
- Contact & identity data: the name, company name, phone number, email address and enquiry details you provide via the enquiry / demo-booking form.
- Communication data: the information and message content you provide when contacting us via WhatsApp or other channels.
- Technical data: IP address, browser type, device information and browsing logs generated automatically when you visit this site.
This website does not ask you to submit any sensitive personal data unless you provide it voluntarily.
02Purpose of collection & use
We collect and use the above personal data solely to:
- respond to your enquiries and arrange demos or follow-up contact;
- keep this website running and improve the browsing experience;
- analyse website traffic and usage;
- comply with applicable laws, regulations and regulatory requirements.
If we intend to use your personal data for a new purpose beyond the above, we will obtain your consent first.
03Disclosure of data
We do not sell your personal data. Except in the following cases, we will not disclose the personal data you provide through this website to third parties:
- Service providers: hosting, email or analytics providers that help us operate this website, bound by confidentiality obligations;
- Legal requirements: in response to a court order or a lawful request from a government or regulatory body;
- With your consent: in other cases where you have given explicit consent.
04Cookies & analytics
This website may use cookies and similar technologies to maintain basic functions, remember preferences and analyse traffic to improve your experience. You can manage or disable cookies via your browser settings, though some features may then not work properly.
05Data security & retention
We take reasonably practicable technical and organisational measures to protect the personal data you provide through this website against unauthorised or accidental access, processing, loss or use. We retain such data only for as long as needed to achieve the collection purpose or as required by law; when no longer needed, it is securely deleted.
06Access & correction rights
Under the Ordinance, you have the right to ask whether we hold your personal data, to request access to and correction of that data, and to ask about our personal data policies. You may make such requests via the "Contact us" channel below; we may charge a reasonable fee to process a data access request.
07Third-party links
This website may link to third-party sites or services (for example, WhatsApp). Such third parties have their own privacy policies, and we are not responsible for their content or how they handle personal data. We recommend you review the relevant third party's privacy policy before use.
08Policy updates
We may update this privacy policy from time to time. Any update takes effect once posted on this page. We recommend you review this page periodically for the latest version.
09Contact us
If you have any questions about this privacy policy, or wish to exercise your access and correction rights, please contact our Data Protection Officer via:
- WhatsApp：+852 6992 5551